Privacy Policy
At Hawk Wrestling, accessible via hawkwrestling.com, we are committed to safeguarding your privacy and ensuring the responsible and transparent use of your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with our website and related services. We recognize and respect your right to privacy and are dedicated to adhering to international data protection regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
1. Commitment to Privacy and Data Protection
We take your privacy seriously. As a privacy-first organization, Hawk Wrestling implements appropriate technical, organizational, and legal measures to protect your personal data in accordance with applicable law. Our aim is to be transparent about how and why we collect your information, and to empower you to control your data at all times.
2. Scope and Data Controller
This Privacy Policy applies to all visitors, users, and customers who access or use hawkwrestling.com (“Website”) and to all data collected via our digital channels. For the purposes of applicable data protection laws, Hawk Wrestling is the data controller for personal data collected through this Website. All inquiries about this policy or your data rights can be directed to [email protected].
3. Categories of Personal Data We Process
We process various categories of personal data depending on how you engage with our services:
a) Usage Data
Includes your browser type, IP address, pages visited, timestamps, referring/exit pages, and interaction patterns on the Website. This information is collected automatically to ensure site functionality and security.
b) Account Data
If you create an account, we collect your name, billing/shipping address, email address, and phone number to manage your profile and facilitate service delivery.
c) Profile Data
Consists of your preferences, purchase history, browsing behavior, and personal settings utilized to improve your experience and personalize offerings.
d) Communication Data
Includes support inquiries, email interactions, customer service transcripts, and other correspondence between you and us through any channel, including via [email protected].
e) Technical Data
Covers your device type, operating system, browser configuration, screen resolution, mobile device identifiers, software versions, and other system-related identifiers.
f) Transaction Data
Includes order details, payment confirmation, billing records, shipping information, refund requests, and other related financial data. Payment data is processed through secure third-party providers and is not stored by us.
g) Preference Data
Captures your marketing preferences, communication consents, survey replies, wishlist items, and product interest indicators derived from your interaction with hawkwrestling.com.
4. Legal Bases for Processing
We process your personal data only where a lawful basis under GDPR or CCPA exists. These include:
– Consent: When you voluntarily provide data or accept our direct marketing communications.
– Contractual Necessity: To fulfill purchases, process orders, or manage your account.
– Legitimate Interests: For fraud prevention, site functionality, product improvement, customer support, or analytics, provided such interests are not overridden by your fundamental rights.
– Legal Obligation: When required to comply with applicable laws and regulations.
5. Your Rights under GDPR and CCPA
Depending on your jurisdiction, you may exercise the following rights:
– Right of Access: Obtain a copy of the personal data we hold about you.
– Right to Rectification: Request correction of inaccurate or incomplete data.
– Right to Erasure: Ask for deletion of your data in certain circumstances.
– Right to Restrict Processing: Limit aspects of processing where permitted by law.
– Right to Data Portability: Receive your data in a portable, machine-readable format.
– Right to Object: Oppose processing conducted under legitimate interest or direct marketing purposes.
– Right to Non-Discrimination (CCPA): Exercise privacy rights without differential treatment.
To exercise these rights, please email us at [email protected]. We reserve the right to verify your identity before fulfilling any request.
6. Security Measures
We employ comprehensive safeguards to protect your data, including:
– End-to-end encryption of sensitive information
– Access controls with multi-factor authentication
– Regular backup and disaster recovery protocols
– Ongoing employee training on data protection best practices
While we take every reasonable measure to secure your data, no system can guarantee absolute protection. We encourage users to safeguard their personal login information.
7. International Transfers
When processing or storing data outside your jurisdiction, we ensure adequate protection by including Standard Contractual Clauses and complying with relevant regional and international data transfer rules. The Website is operated in compliance with GDPR requirements for EU users and CCPA provisions for California residents.
8. Data Retention
We retain your data only as long as necessary for legitimate purposes or as required by law. Typical retention periods include:
– Account Data: Retained for the duration of your account and up to 7 years post-closure
– Transaction Data: Retained for up to 7 years to comply with tax and financial regulations
– Communication Data: Retained for 3 years from the last contact
– Technical and Usage Data: Retained for analytics and security purposes for up to 12 months
– Marketing Preferences: Maintained until consent is withdrawn
9. Cookie Policy
Our Website uses cookies and similar technologies to enhance user experience. These include:
– Essential Cookies: Required for basic functionality, such as shopping cart and login features
– Functional Cookies: Enable personalization features and save preferences
– Analytics Cookies: Collect aggregated usage data to help us optimize navigation and performance
– Performance Cookies: Measure load times and detect bugs for continuous improvement
10. Cookie Management and Compliance
You have full control over your cookie preferences. On your first visit to hawkwrestling.com, a consent banner will prompt you to accept or customize your cookie settings in line with GDPR and CCPA regulations. You may withdraw or modify your consent at any time by accessing our Cookie Preferences tool or adjusting your browser settings.
11. Protection of Children
Our services are not intended for individuals under the age of 13. We do not knowingly collect or process data from children. If we become aware that personal information from a child under 13 has been collected inadvertently, we will promptly delete it. Parents or guardians may contact [email protected] to request deletion of their child’s data.
12. Updates to This Policy
We may revise this Privacy Policy from time to time to reflect evolving legal, technical, or business developments. Substantive changes will be communicated through our Website or via email. Continued use of hawkwrestling.com after such updates signifies your acceptance of the modified terms.
13. Contact Information
If you have any questions regarding this Privacy Policy or your personal data rights, please contact us at:
Hawk Wrestling
Email: [email protected]
Website: hawkwrestling.com
We strive to remain compliant with GDPR, CCPA, and other applicable privacy frameworks. You may reach out to the appropriate data protection authority should you wish to lodge a complaint. We are here to assist and protect your privacy at all times.